Just as important as the technology you choose to solve your service challenge - is the team of professionals that implement that solution. As many service organizations as there are in the world, that is the number of unique service optimization scenarios that exist. Sometimes a challenge can be met with a prepackaged solution conforming to industry best practices. Other times a customized solution is necessary. Either way, experience and flexibility in implementation are key.
We leverage our extended experience, wealth of best practice resources, and the latest quality management techniques to provide you with high-value services and deliverables that will improve your business. We understand the value of effective service operations, clear management analysis and practical implementation techniques that yield measurable return on investment. Our consulting services can therefore help you address a wide variety of business challenges.
We have helped field operations enhance operational efficiencies and levels of performance, while improving customer satisfaction and loyalty. The main benefits of using our services will quickly become apparent. It enables you to do a lot more in less time, while shifting your focus towards managing your operations more effectively and analyzing your business' Key Performance Indicators (KPIs). Click here to see a he partial list of our customers which reflects our in-depth experience and the caliber of customers that we have serviced.
We also provide business analysis and project management engagements. Our services can be
integrated with our product offerings as part of the product implementation, or
offered as an independent consulting engagement. We pride ourselves with
providing our customers with the best possible solution for the best possible
price. For more information please email us
Our services include:
- Project Management activities
- Assessment and evaluation of your current processes and needs
- Assisting with hardware selection
- Tailoring and streamlining your processes
- Implementation services
- Developing procedures and documentation
- Assisting with corporate policies
- User interface and business process re-engineering
- Work request process and work flow analysis
- Asset management procedures, identification and tagging
- Backup procedures (electronic and manual)
- Implementation and training manuals (tailored for your organization’s policies and procedures)
Let our experience, expertise, and hard work assist you in navigating your maintenance management team.